Taxi FAQ's

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During office hours please call our Claims department on 01224 848388 or email us at This email address is being protected from spambots. You need JavaScript enabled to view it..

Outwith office hours your call will be answered by our manned messaging service. Your details will be passed to us and we will return your call at the earliest opportunity.

In the event of an emergency outwith office hours, please refer to your policy booklet for your insurer’s emergency claims number.

If you are involved in a motor accident it is important to gather as much information as possible at the accident scene as this may help in achieving the best possible outcome for your claim.

You should take a note of:

• Names, addresses and telephone number of drivers, passengers, witnesses and pedestrians involved
• Vehicle details including make, model, registration number and colour
• The number of passengers in each vehicle
• If the vehicle is owned by a company, please take both the driver and the company details
• Insurance details for the driver of the other vehicle(s), if available
• Name, badge number and force details of any police officer attending
• Details of any injuries to persons involved
• The road name/location where the accident occurred

If you have a camera/mobile phone camera, take some photographs of the accident scene.

Under no circumstances should you admit liability to any party as this may prejudice your own or your insurer’s position in dealing with any claim made by you or against you.

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Donec nisi tortor, consectetur nec accumsan quis, blandit et velit. Nunc mi ipsum, accumsan eu euismod et, rutrum in est. Suspendisse potenti. Etiam id nulla nisi, id faucibus arcu. Ut elit orci, ultrices vel scelerisque porttitor, consectetur quis nulla. Vestibulum interdum magna nec lacus porttitor id condimentum libero pharetra. Donec venenatis vulputate porttitor. Nam varius, diam at tempus blandit, sem justo molestie libero, at bibendum elit nisi quis metus. Maecenas euismod libero non urna feugiat rhoncus. Integer interdum, erat quis ultrices pulvinar, magna felis semper nunc, id condimentum nulla nisl vel nunc.

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Car Cover Options

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Proin quis euismod libero. Aliquam vel diam eu ligula luctus sagittis. Aenean massa eros, interdum sit amet faucibus consequat, hendrerit et massa. Nam rutrum vehicula tellus id varius. In tempus commodo elit, porttitor ornare ipsum pulvinar porttitor. Aenean nisl nibh, sagittis at mollis sit amet, dictum vitae neque. Curabitur ullamcorper pulvinar enim quis tempus. Donec ultricies elementum enim sed accumsan. Duis aliquam, sapien aliquet pellentesque fringilla, purus urna dignissim nibh, vel sagittis lorem nunc at erat. Praesent varius varius metus pellentesque ornare. Phasellus egestas auctor mauris, nec vulputate eros molestie a. Integer pellentesque, lacus elementum vestibulum semper, lectus mi rhoncus odio, eget commodo enim arcu sed diam. Nulla convallis massa ut ante sodales id iaculis felis malesuada. Donec sagittis luctus magna placerat pretium. Donec pharetra velit nec arcu aliquet imperdiet. Ut ante eros, imperdiet id egestas nec, volutpat at sem.

Social, domestic & pleasure including commuting:- covers personal use and includes cover for the policyholder to ride to and from a single place of work or study.

Business use:- In addition to the uses noted above, Business Use includes use by you for your business and that of your employer (for example, riding to other sites and meetings held outwith the workplace). Business use does not include cover for Commercial Travelling, Deliveries or any form of Courier use.

We cannot provide any form of business use for additional riders but we may be able to extend cover to include commuting to a single place of work or study. If you require commuting use for your additional rider please contact us on 01224 848382 to discuss your requirements.

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Nulla facilisi. Donec mauris eros, semper eget ornare eu, rhoncus in ligula. Cras egestas suscipit lorem a auctor. Aliquam non nunc nibh. Aenean porta ornare euismod. Curabitur tincidunt massa rhoncus sem tristique laoreet. Pellentesque habitant morbi tristique senectus et netus et malesuada fames ac turpis egestas. Duis malesuada condimentum pellentesque. Maecenas vestibulum sem scelerisque lectus consectetur nec laoreet massa iaculis.